Hi guys – seems you were all pretty impressed with the Augmented Reality technology this morning. Below are some of the links to the videos and pages we saw so you can share them around or check it out for yourselves.

Augmented reality: Combines real and virtual – is interactive in real time – is registered in 3D.

AR GE smartgrid

Layar – A real time directory for your smart phone (iPhone 3Gs or higher only sorry!)

Lego – At a world toy fair Lego used AR to show the kiddies what was in the box

Education – See what AR can do for education and demonstration

GE Smart Grid – See a live demo on your own computer. Follow the instructions, it’s easy.

There are LOADS more examples online. Search Augmented Reality to check it out.

Tim – Chief Geek


Back to the future


Well we’re back from San Fran but now it’s time to get back to the future. We’re pretty excited about what the future holds for Spinifex and the cool stuff we can deliver for our clients and internally for us as a team.We’ve learned a great deal over the last 7 days and we hope to share this with you all over the coming months.  Most importantly we have discovered a few novel ways of improving our internal communications such as Skyping Tracey and maintaining a blog which I think we all enjoyed the experience of during our time away.

Therefore I have updated our header to our logo and tagline so we can continue to use this and build content and learn what we are able to achieve in the blogosphere.

To infinity and beyond!

Tim – CGO

Beware the autobots – they could be decepticons.

How many “connections” do you have on Facebook, MySpace or Twitter? I call them connections because, let’s face it no-one has 873 actual friends. If you disagree and think you are friends with the entire 873 people, you’re delusional.

Do you have some “connections” who you’ve never met in person? Or how often do you browse through your “connections” list of “connections” looking for good sorts you can stalk? Talking about you Frosty!!

What if I told you in the last week there is a very good chance you have made a connection with a robot on one of these sites – a robot you think is a real person. A real person with a normal profile who make normal contributions to their normal page about their normal life.

Beware the decepticons

In the cartoon Transformers the good guys were the autobots and the bad guys decepticons, so far in this instancd we can think of all the robots

If you have a robot in your social networking site – is it good or bad?

WTF are you talking about?

Good question.

Developers have built tools that automatically post entries into Twitter accounts. They create a Twitter user and develop profiles for them based on real world segmentation of their client’s target audience. They then seed the fake Twitter user through real users and build a network.

The developers have also designed a software program like a big fishing trawler that sails through other Twitter accounts with similar profile data and copies some of their entries. These copied entries then go into a spreadsheet that automatically posts them into the fake account in a set schedule.

Check it out Twitteradder.

That’s weird, but so what?

Here’s the devious part, marketers then seed these Twitter feeds with subtle links to their brands. Plus to manage ‘real time’ entries such as conversations to other users they have real people to post because the robots aren’t THAT smart. Yet. But how do you manage thousands of fake accounts with real entries? By outsourcing to the Phillipines. At $1.44 an hour. Hhmmmm.

Got an issue with this yet?

Well I do. I’m not sure if I’m more upset that marketers are potentially reaching me with fake users or that Twitter, who know this goes on are letting it happen.

All I can say is beware the decepticons….

Decepticon logo

Tim – CGO

I’ve got a secret. 21 of them.

21 secrets of top-converting websites.
By converting, I mean having your users, do some sort of action. Whether your site is an eCommerce site and they choose a product, add it to their cart and make the purchase, or if it is BayerCARE and the user registers, and does a course, each of these transactions, is a conversion.

Contact us should be on every page, and the more I think about it, register now, or do a course should be on every page too. Don’t be shy. Don’t settle for anything less than 100%. And remember:

  • Relevance
  • Credibility
  • Navigation

1. Communicate your unique value proposition – need a simple explanation about why you are the best, on every page (best place would be in the banner, or just below). Ie Bayer Accelerate. Free, online learning courses for Veterinary staff.

2. Make offers that are persuasive and relevant – know what motivates your audience and remind them of the offer throughout the site, or the process. Re-enforce the offer, site wide.

3. Make sure each page maintains the scent – the look, feel, tone, branding. Examine all customers pathway, as not all will come to you via the same route.

4. Localise – If you know their postcode, put a local testimonial up at point of conversion, to enforce they are doing the right thing.

5. Make sure you understand the customer buying process – If you want to be reminded what this new buying process is (has evolved over time since the intrduction of social media), see my last post. A great example is Victoria’s secret. They know that purchasing a bikini for a female is not the funnest of shopping trips. But they allow the customer to select bikinis online and choose based on type of top you need and type of bottom (very rarely are us girls the same size for both).

6. Appeal to multiple personas / segments.

7. Don’t slice and dice optimisation

8. Leverage social communities, use the voice of the customers

9. Think about your navigation – Dont just sort alphabetically, be able to go by price, or rating. Bayer Accelerate’s courses are only sorted alphabetically, and what is new. We should do them by the number of people done a course, or get them rated. Or on complexity!

10. Make forms more engaging – you dont want to lose them here. Make sure the forms look like the rest of the site. And are simple.

ok… So I said 21… the other 11 will be with you soon. Gotta get ready for day #3.

Have a great day.

The future of media advertising digital style?

Digital advertising started with the introduction many years ago – at least it seems like that – with display ads that were called banner ads. Remember them? It was a model that was similar to how we buy media on TV, radio and newspaper. Then along came search ads, those text ads that sit on the right hand side of your Google, Yahoo or Bing search engines.

Display may be back

Display took a back seat as Google made Adwords the latest key for advertisers knowledgeable or not to unlock consumer dollars but now it looks like Display may have its hand up for a greater share of advertiser dollars. Just look at the numbers. Adults spend 34% of their total time with media on the Internet. That’s the stat from SES conference at San Francisco this week. However only 12% of the media spend is invested on online media advertising whether search ads or display ads.

This diagram outlines how media needs to incorporate both online and offline environments in its strategy planning in this new age in advertising.

Diagram of role of agency in online and offline media planning

In the online media environment, creative optimisation is still the key but the differences are:

  • Creative can change to be more relevant to visitor type using Smart Ads
  • Post view conversion rates will become a key measure
  • Rich ads will bring display to search ads previously the realm of text
  • Technology will not create effectiveness, knowledge will.

Ad exchanges and yield optimisers

There are a few ad exchanges such as Right media, Appinexus and Double Click and a number of yield optimisers – provides ROI to the campaign per click, per impression, per action – provide guidance in a rapidly changing publisher base. The market is highly volatile and learning to be transparent to advertisers who want to know just where their ad is being placed. The market is also an auction, bidding for space. In fact there is talk it may even end up looking like a futures exchange.

Go figure!

The art of conversation

A conversation is informal interchange of thoughts between people. You say something, I say something. We share information, details and thoughts and we come away enriched.

As people, we engage in conversation daily.  We share how we slept, what we watched and how we are feeling. It’s natural. It makes us feel connected.


It’s true. It’s just in writing. However, we are guilty of conducting one way speaking at you sessions. What is in that for our subscribers?

Think about all the emails we create. Who are they for? What are they for? Examine closely our campaigns and ask these questions.  “Why would I sign up to receive this? What’s in it for me?”

Once you can answer that you need to examine the content. How can we change it to invite more interaction?  How can we make it more engaging?  What are our readers searching for? Have we looked at the latest trends on Google, Yahoo, Facebook? Do we know what they are interested in? Are we providing what they want OR what we want to tell them?

It’s all about the reader

We need to engage our readers in an interactive conversation. We won’t do this if we aren’t writing engaging copy, or we are writing irrelevant copy. We certainly won’t do this if we aren’t listening to what is being said because conversations are two-way.

Remember, what’s not shared loses value.

It’s not an iPhone it’s a marriage

Internationally last year there were roughly 4 billion handsets (phones) sold, 35% of those devices were smartphones (iPhone, Blackberry etc) and are web enabled. That’s 1.4 billion devices. How many PC’s sold last year? 1.2 billion. 200,000,000 less computers than smartphones sold last year. Wow.

But what does that change? Everything.

Your relationship with your iPhone is greater than your relationship with your desktop or laptop computer and certainly greater than your relationship with your TV. You like these things, but you looooove your iPhone. It’s like a marriage.

Your iPhone is by your side 24/7, it’s always connected (ok well with Optus, nearly always). You kiss your computer good night, turn it off and leave it on your desk but your iPhone it stays turned on and comes to bed with you…ooooh yeah. You don’t mind if you’re iPhone comes with you to the bathroom either. Hmmm.

What does that mean to us, as marketers?
It’s timely, it’s local, it’s emotional.

For example if I’m looking for a nice restaurant to visit and do a search on my iPhone I’m most likely to be making my purchase decision right now. Timely. There’s also a good chance I’ll be within the vicinity of the restaurant. Local. And, because I’m married to my iPhone I trust it’s recommendation. Emotional.

When I looked up Mapmyride.com looking for a new route for us to ride our bikes tomorrow morning, it found my GPS position and served up the top 5 most most popular rides in San Fran. No search required. Thank you iPhone, love you.

The development of sites for mobile devices in the next few years will be serving you more and more local, timely and emotionally driven tools to make your life easier and you can enjoy a long and fulfilling marriage.

But don’t forget to look your iPhone in the eyes everyday and say “I love you”. You know it’ll love you back.

Tim – CGO

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